Start here: your first weeks with Texture

Welcome to Texture. This page is your home base for getting set up after your kickoff call. Bookmark it: everything you need in the first few weeks is linked from here, and your Texture Solutions team will point you back to it as you go.

What happens after kickoff

1. Get into the platform. Your team receives invites to Texture. Accept yours and sign in.

2. Send us your data. We'll agree which files you send and how. Most utilities start with meter (AMI), billing or customer (MDM/CIS), and GIS data.

3. We configure your workspace. Texture ingests and maps your data, sets up your programs, configures your monitors, and checks data quality with you.

4. Walkthrough and training. We show your team how to use what we've built, then support you through your first live period.

5. Regular check-ins. We meet on a set cadence to review progress, answer questions, and agree next steps.

Your kickoff deck and the follow-up email from your Texture team have your specific timeline, contacts, and first action items.

Get into the platform

• Accepting your Texture invite

• How to switch between orgs and workspaces

• Sign in any time at app.texturehq.com

Send us your data

• Sending files with File Exchange: the secure way to share any file with us

• How to send us your AMI data

• How to send us your MDM/CIS data

• How to send us your GIS and mapping data

• Exporting boundary shapes for territory mapping

• Getting started with Renew Home via NRTC DERMS (if your program includes Renew Home)

Not sure which files apply to you? Your Texture Solutions team will confirm exactly what we need based on your systems.

Plan your program

• Utility and co-op program implementation guide

• Battery program design template

• Program enrollment and device connection flow

Are you a G&T or muni?

If your organization serves member utilities, such as a G&T, a joint action agency, or a municipal power group, start with these guides as well. They explain how you and your members work together in Texture:

• Texture Platform and Texture Portfolio: access for G&Ts and munis

• Onboarding member utilities under a G&T or muni

• How aggregated program control works for G&Ts and munis

Quick links

• Texture platform

• Technical documentation

• Knowledge base

Getting help

Reach your Texture Solutions team in your shared Slack channel, or email support@texturehq.com. For anything urgent during an event or dispatch, contact your Texture Solutions lead directly.